Privacy Policy | PAC RIM FIREWOOD

Effective Date: 8/22/2024

Pac Rim Firewood ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, pacrimfirewood.com (the "Site") and use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us or make a purchase, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment Information: If you make a purchase, we collect payment information including your credit card number, billing address, and other financial data through a secure payment gateway.
Usage Data: We collect information about your use of the Site, including your IP address, browser type, pages visited, and the dates and times of your visits.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us remember your preferences and understand how you interact with our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your personal and payment information to process orders, provide customer support, and improve our services.
To Communicate With You: We may use your contact information to send you updates about your order, promotional offers, and other information related to our services. You can opt-out of promotional communications at any time.
To Analyze Usage: We analyze usage data to understand how our Site is used and to improve its functionality and content.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with processing payments, fulfilling orders, and providing other services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to respond to valid requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee the security of your information.

5. Your Choices

You have the following rights regarding your information:

Access and Update: You may access and update your personal information by contacting us at firewood@pacrimforestry.com.
Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in the emails we send you.
Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Pac Rim Firewood
Email: firewood@pacrimforestry.com